| | | | RETURN POLICYWe make it simple and convenient to return purchases made on ShopIntouch.com. You can easily items through the mail, or by visiting your Intouch Wireless location (easily avoid shipping charges and browse in-store inventory for an immediate exchange). If you have questions about which option is best for you, please call Customer Care at 1-714-829-1600 (option 1).
See our online return policy and in-store return policy for complete return details.
Returning Items to the Store:
-Your packing list/receipt and ID are required
-Include all original packing materials, manuals and accessories with product to avoid any additional fees
-Discounted or closeout items often have unique return policies and must be considered before returning.
Returning Items by Mail:
-Include all original packaging, manuals and accessories
-Include the return label enclosed with your order and indicate your reason for return
-Use the original shipping carton and packing materials, if possible.
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